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View across the town centre of Mondsee, in the background there are the lake and the mountains Schober and Drachenwand

Privacy policy - Duty to Provide Information

The tourism association MondSeeLand Mondsee – Irrsee places great value on the protection of your personal data – which includes all information relating to an identified or identifiable natural person. Your data is processed for specific and defined purposes on a statutory or contractual basis, on the basis of your consent or within the framework of a legitimate interest.

 

Data Protection Officer

We take the protection of personal data seriously and have thus appointed a data protection officer. The data protection officer of the tourism association MondSeeLand Mondsee – Irrsee is Mag. Martin Zeppezauer, Thurnbichlweg 50, A-6353 Going am Wilden Kaiser. You can contact our data protection officer at the email address martin@zepedes.com

 

Contact / Enquiries

You can make enquiries through our website or by phone. The data you disclose (such as email address, name, telephone number, interests) is stored for 7 years but solely for the processing of your enquiry and is only forwarded if the enquiry directly concerns a service provider (accommodation, tourist infrastructure provider, restaurant...) who shall answer the enquiry.

 

Newsletter

You can subscribe to our newsletter through our website. For this purpose, we need your email address and your declaration of consent to receiving the newsletter.

For this purpose, the personal data you disclose (email address, interests, title, first and last name) is stored and processed with EDP support. This data is exclusively processed to send the newsletter and is not forwarded to third parties. Of course, you can unsubscribe again at any time and free of charge by clicking the unsubscribe button (in every newsletter).

You can also unsubscribe again at any time and free of charge from this newsletter at info@mondsee.at or also by phone under +43(0)62322270.  

 

Catalogue Orders

You have the option of requesting catalogues, maps etc. through our website. The data you disclose (title, first and late name, address, email; optional: title, telephone, fax) is used exclusively to send the desired products and only forwarded if absolutely necessary for processing purposes, e.g. if the enquiry relates directly to a tourist service provider.  

 

Reservations

We use the booking system provided by HRS Destination Solutions GmbH, Breslauer Platz 4, 50668 Cologne (HRS DS) to procure and book accommodation. When you make a reservation on our page, you declare your consent to the storage and processing of your personal data by HRS DS for the purpose of processing the booking. Your personal data is forwarded to and processed by HRS DS. Furthermore, your data is forwarded to the provider of the object which was booked. This storage and processing of data is carried out for the purpose of supporting and processing your booking and your authentication as well as for invoicing purposes between HRS DS and the tourism association MondSeeLand, acting as the object provider’s agent. In the event of a booking, the data is stored for 10 years in accordance with commercial retention periods.

Further information on terms of service and data protection as well as on the possible commissioning of third parties by HRS DS for processing purposes can be found at: https://www.im-web.de/datenschutzerklaerung.php


With regard to group reservations and package deal bookings which are handled by the tourism association MondSeeLand, your data (first name, last name, number of persons, age of children, possibly company name) is forwarded to the booked accommodation/service provider.

 

BUYING TICKETS ON RESERVIX

To allow our users a quick online ticket purchase, we provide a link to the platform of the company Reservix (Reservix GmbH, Humboldstraße 2, 79098 Freiburg). This link is integrated into the website by means of an HTML link. By clicking the link, a new browser window opens and the website of the service provider Reservix opens up. You can register on this website. Personal data such as name, address, phone number, e-mail address and possibly bank details are collected where required for responding to your enquiries or for the purpose of establishing and fulfilling the contractual relationship. You can find further information on the purpose and scope of data collection and the further processing and use of the data by Reservix as well as settings for protecting your privacy in the Privacy Policy of the service provider Reservix: https://s3.eu-central-1.amazonaws.com/reservix/Datenschutzerklaerung_Reservix.pdf
Should you not wish Reservix to be able to allocate the visit of our pages to your Reservix user account, please log out of your Reservix user account.

 

Disclosure of Data

A disclosure of your data only occurs if you have granted your consent or if it is necessary within the framework of fulfilling the order (e.g. order processor). 

When a package deal is booked or a group reservation is made, your data (first name, last name, number of persons, age of children, possibly company name) is forwarded to the booked accommodation/service provider.

 

Cookies

Our website uses cookies. These are small text files which are stored on your end device through your browser. They do not cause any damage. They enable an analysis of website usage and support the user-friendliness of websites, thus also the users, and serve to record statistical data relating to the website’s use as well as for analysis purposes in order to improve the offering. Some cookies are stored on your terminal until you delete them. They enable us to recognise your browser when you next visit our website.

You can influence the use of cookies and configure your browser accordingly; browsers usually have options to restrict or completely prevent the storage of cookies. If you choose to deactivate the cookies, the functionality of our website may be limited.